Answers, fast
FAQ
How do I know my BLUZO is genuine?
Every BLUZO device carries a Cypheme security label that cannot be copied. Open the authentication page, point your camera at the label on your box, and you get an instant genuine-or-fake result — no app, no code typing.
Is this the official BLUZO website?
Yes — www.bluzo.net is the only official BLUZO website. Counterfeiters sometimes build lookalike sites with fake verification pages, so only trust an authentication result you got on this domain.
Where can I buy BLUZO?
BLUZO is sold through authorized distributors and retailers only — there is no online store on this site. After purchase, take ten seconds to authenticate your device's security label here.
What is Dual Mode?
One device, two characters. Normal keeps things smooth and balanced for everyday use; Boost switches to a richer flavor and a stronger hit. Change modes whenever the mood changes.
How do I charge the device?
Through the USB Type-C fast-charge port, with any certified Type-C cable and adapter. The 270° display keeps you informed while it charges.
How many puffs? What e-liquid capacity and nicotine strength?
The final specification sheet is being confirmed with the factory — exact figures will be published here shortly.
My device isn't producing vapor — what should I check?
First give it a full charge over Type-C and check the display. If it still doesn't respond, contact support with where you bought it and your authentication result — we'll take it from there.
How should I dispose of the device?
The device contains a lithium battery — never put it in household trash. Take it to a battery or e-waste recycling point according to your local regulations.